How to Move Customers Off Delivery Apps
Avco Team · April 4, 2026
You don’t have to leave the delivery apps to stop depending on them. Treat them as discovery, then give customers a reason to order directly the next time.
The reason has to be concrete. A better price, a loyalty reward, or an exclusive item available only through your branded app all give customers a clear motive to switch.
Every order that moves over is worth more than the one before it, because there’s no commission attached and the customer relationship is now yours.
AI-powered marketing keeps those customers engaged after the first direct order, and AI search brings in new ones without marketplace fees.
Avco Premier helps restaurants build the direct channel customers move to, and the automation that keeps them there.
Frequently Asked Questions
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You do not have to leave them. Keep third-party apps for discovery, then point your ads, signs, and listings at your own Avco Premier ordering page so those orders arrive without a marketplace cut.
Loyalty points customers can redeem for free items, plus promotions sent by push notification and SMS, give them a clear reason to order from you instead of a marketplace.
Yes! Stay on third-party delivery apps if you want. But when you invest in ads or signs, you send customers to your own Avco Premier ordering page, not a third-party site taking a 30% cut.
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